About North East Coordination

DIRECTOR and SUPPORT COORDINATOR, ‍ South East Melbourne Suburbs

Sam is the Director of North East Coordination and is passionate about creating high-quality, person-centred services that empower participants, support families, and foster a positive and professional workplace for staff.

With over 15 years of experience in community services and disability support, Sam has dedicated her career to helping individuals and families navigate challenges, access the right supports, and achieve meaningful outcomes. She holds qualifications in Community Services, Individual Support, Cookery, and Life Coaching, bringing a diverse range of skills and knowledge to her leadership role.

As Director, Sam's focus is on ensuring every participant receives compassionate, responsive, and high-quality support tailored to their individual goals and circumstances. She believes that strong outcomes are achieved through collaboration between participants, families, support networks, and a dedicated team of skilled professionals.

Sam is equally passionate about supporting and developing her staff. She believes that when employees feel valued, supported, and empowered, they can provide the highest standard of care and support to the people they work alongside. Her leadership approach is built on respect, accountability, continuous learning, and creating opportunities for growth within the organisation.

What Sam is most proud of is her commitment to going above and beyond for the people North East Coordination supports. Whether advocating for participants, mentoring team members, or helping families navigate complex systems, she strives to make a positive and lasting difference in people's lives.

TEAM LEADER, North East Victoria

Larissa is a dedicated and compassionate Disability Support Worker with over eight years of experience supporting children, teenagers, and adults across a wide range of settings. Her experience includes one-on-one support, group programs, school holiday activities, community access, in-home support, and school camps. She has extensive experience supporting people with autism, mental health challenges, physical disabilities, and complex behaviours.

Known for her patient and person-centred approach, Larissa focuses on building genuine connections with participants, empowering them to achieve their goals while maintaining choice, independence, and dignity. She is passionate about advocacy, inclusion, and creating positive opportunities for the people she supports.

Larissa is confident in providing personal care, medication assistance, behaviour support, meal preparation, transport, and community participation. She takes pride in helping participants develop confidence and independence, celebrating every achievement along the way.

Outside of work, Larissa enjoys camping, fishing, bushwalking, health and fitness, baking, and creative activities. She loves encouraging participants to get involved in activities they enjoy, whether that's swimming, cooking, recreational classes, or exploring the outdoors.

Larissa holds a Certificate IV in Disability, First Aid and CPR qualifications, NDIS Worker Screening clearance, Working With Children Check, Police Check, and has her own reliable vehicle for participant transport.

COMPLIANCE MANAGER, South East Melbourne Suburbs

As the Compliance and Internal Audit Officer at North East Coordination, Jess is committed to ensuring the organisation delivers safe, high-quality, and person-centred services. Jess’s role focuses on maintaining compliance with industry standards, supporting continuous improvement, and helping the team provide the best possible outcomes for the people they support.

Before joining North East Coordination, Jess spent four years working in aged care as a Home Support Officer. This hands-on experience gave her a strong understanding of the importance of compassionate, person-centred care and the positive impact quality support can have on people's lives.

As a proud mother of two boys, Jess values kindness, resilience, and integrity both in her personal life and career. She is passionate about helping create an environment where participants feel safe, respected, and empowered, and where the NE Coordination staff are supported to deliver exceptional care. She believes that strong compliance and quality systems are the foundation of outstanding service, and is dedicated to fostering a culture of accountability, continuous improvement, and excellence across the organisation.

SUPPORT COORDINATOR, North East Victoria

Tahnee is a caring and patient Support Worker who is passionate about helping participants build confidence, independence, and achieve their goals. With experience supporting children, teens, and young adults through therapy and allied health settings, she brings a calm, understanding, and person-centred approach to every support.

Currently studying Occupational Therapy, Tahnee enjoys helping participants develop new skills, access their community, attend appointments, and engage in meaningful activities that enhance their quality of life. Her genuine nature, strong communication skills, and commitment to building trusting relationships make her a valued member of the North East Coordination team.

SUPPORT COORDINATOR, North East Victoria

Originally from New Zealand, Laura has proudly called Australia home since 2019. She is a devoted wife and mum to three boys and enjoys spending her free time listening to music, collecting shells, and getting creative through arts and crafts.

Laura has worked in the disability sector since 2021 and brings a wealth of experience supporting people to achieve their goals. Prior to this, she cared for children with disabilities as a nanny in both Australia and the United States, where she developed a strong understanding of person-centred support and the importance of building meaningful relationships.

Laura is passionate about empowering participants to live the life they choose. She enjoys helping people navigate the NDIS, connect with the right supports, and build the confidence and skills to achieve their goals. Her compassionate, organised, and approachable nature enables her to work closely with participants and their families to create positive outcomes and promote independence.

Laura believes every person deserves the opportunity to pursue their interests, reach their potential, and feel supported every step of the way. She is excited to be part of the North East Coordination team and looks forward to making a positive difference in the lives of the participants she supports.

SUPPORT COORDINATOR, South East Melbourne Suburbs

Amanda is a dedicated Support Coordinator with almost four years of experience in the NDIS sector and more than 14 years of supporting children and families. She is passionate about empowering participants and their families to navigate the NDIS with confidence while achieving meaningful, person-centred outcomes.

Throughout her career, Amanda has worked alongside families from a wide range of backgrounds, including those experiencing complex circumstances, cultural diversity, and vulnerability. She has extensive experience supporting participants through every stage of their NDIS journey, from referrals and access requests to plan implementation, reviews, and transitions.

Amanda holds a Diploma of Early Childhood Education and a Certificate III in Community Recreation. She has also completed professional development in child mental health, trauma-informed practice, play therapy, behaviour support, and inclusive education, giving her a well-rounded understanding of the diverse needs of the people she supports.

As both a mum and a stepmum, Amanda understands the importance of family, connection, and creating opportunities for children and young people to thrive. She is committed to building strong, trusting relationships and ensuring every participant feels heard, supported, and empowered to achieve their goals.